{"id":48120,"date":"2025-07-02T10:18:19","date_gmt":"2025-07-02T08:18:19","guid":{"rendered":"https:\/\/webteknei-wbyith26fq.live-website.com\/case-studies\/intelligent-backoffice-automation-with-rpa-and-ai\/"},"modified":"2025-11-19T10:14:12","modified_gmt":"2025-11-19T09:14:12","slug":"intelligent-backoffice-automation-with-rpa-and-ai","status":"publish","type":"neuros_case_study","link":"https:\/\/teknei.com\/en\/case-studies\/intelligent-backoffice-automation-with-rpa-and-ai\/","title":{"rendered":"Intelligent backoffice automation with RPA and AI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"48120\" class=\"elementor elementor-48120 elementor-40223\" data-elementor-post-type=\"neuros_case_study\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2938de7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2938de7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cf48dd\" data-id=\"1cf48dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ca8c9a elementor-widget elementor-widget-neuros_heading\" data-id=\"7ca8c9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Retail backoffice optimization with scalable automation technologies<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d556a7c elementor-widget elementor-widget-neuros_heading\" data-id=\"d556a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Challenge<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85eaeb2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"85eaeb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A company in the retail sector identified significant inefficiencies in the management of its <strong>backoffice and the processing of incoming content<\/strong>. To maintain its competitiveness and scale its operations, it needed to define a technological automation solution that would optimize its processes without interrupting its daily activity. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e69e557 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e69e557\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f28d37c\" data-id=\"f28d37c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a26f423 elementor-widget elementor-widget-neuros_heading\" data-id=\"a26f423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Solution<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c4c5da elementor-widget elementor-widget-text-editor\" data-id=\"8c4c5da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From Teknei we proposed an <strong>automation solution based on the combination of RPA and AI<\/strong>, developing a clear and feasible roadmap for its implementation. The approach included: <\/p><ul><li><strong>Analysis and evaluation of the implementation effort<\/strong>, reviewing all affected processes.<\/li><li><strong>General study of procedures and critical points of the backoffice.<\/strong><\/li><li><strong>Development of an Action Plan<\/strong>, with specific technological recommendations, prioritization of automatable processes and phases for the orderly implementation of the solution.<\/li><\/ul><p>This proposal served as the strategic and operational basis for initiating a digital transformation with a tangible impact on productivity, efficiency and control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7fcb78 elementor-blockquote--skin-clean elementor-widget elementor-widget-blockquote\" data-id=\"c7fcb78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe designed a realistic and scalable roadmap with RPA and AI to transform the back office of a retail company, improving productivity, efficiency and operational control.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1588260 elementor-widget elementor-widget-neuros_heading\" data-id=\"1588260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Keys to success<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89673c9 elementor-widget elementor-widget-text-editor\" data-id=\"89673c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Exhaustive analysis of all backoffice processes.<\/strong><\/li><li><strong>Combined technological approach: RPA + Artificial Intelligence.<\/strong><\/li><li><strong>Clear roadmap with phases, priorities and recommendations.<\/strong><\/li><li><strong>Alignment with the client&#8217;s internal capabilities.<\/strong><\/li><li><strong>Realistic and scalable vision of automation.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-86b2301 e-con-full e-flex e-con e-child\" data-id=\"86b2301\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb2c81e e-con-full e-flex e-con e-child\" data-id=\"fb2c81e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4987766 elementor-widget elementor-widget-neuros_heading\" data-id=\"4987766\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h3 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Related success stories<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d1fef elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"c8d1fef\" data-element_type=\"widget\" data-e-type=\"widget\" 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.elementor-heading-title{font-size:18px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48120 post-48120 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-retail-en neuros_case_study_category-rpa-en neuros_case_study_category-strategic-business-consulting neuros_case_study_tag-corporate-development\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/intelligent-backoffice-automation-with-rpa-and-ai\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-2.jpg\" class=\"attachment-full size-full wp-image-44672\" alt=\"Optimizaci\u00f3n del backoffice retail con tecnolog\u00edas de automatizaci\u00f3n escalable\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-2.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-2-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-2-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-2-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/intelligent-backoffice-automation-with-rpa-and-ai\/\">Intelligent backoffice automation with RPA and AI<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48114 post-48114 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-data-strategy neuros_case_study_category-energy-and-utilities neuros_case_study_tag-data-driven-business-en\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/automation-analytics-and-control-on-a-single-platform\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/3-1.jpg\" class=\"attachment-full size-full wp-image-44656\" alt=\"IoT para el control inteligente de plantas fotovoltaicas\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/3-1.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/3-1-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/3-1-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/3-1-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/automation-analytics-and-control-on-a-single-platform\/\">Automation, analytics and control on a single platform<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48111 post-48111 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-data-strategy neuros_case_study_category-retail-en neuros_case_study_tag-data-analytics-en\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/transforming-financial-reporting-with-spark-sql\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-1.jpg\" class=\"attachment-full size-full wp-image-44668\" alt=\"Procesamiento inteligente de informes financieros en retail\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-1.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-1-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-1-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/07\/5-1-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/transforming-financial-reporting-with-spark-sql\/\">Transforming financial reporting with Spark SQL<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-50971 post-50971 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-crm-erp neuros_case_study_category-retail-en neuros_case_study_tag-microsoft-business-central neuros_case_study_tag-salesforce\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/modernization-of-sports-and-social-club-management-through-a-unified-and-scalable-platform\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2026\/02\/casestudy.jpg\" class=\"attachment-full size-full wp-image-51308\" alt=\"\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2026\/02\/casestudy.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2026\/02\/casestudy-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2026\/02\/casestudy-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2026\/02\/casestudy-768x432.jpg 768w\" 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