{"id":51100,"date":"2025-12-10T13:16:54","date_gmt":"2025-12-10T12:16:54","guid":{"rendered":"https:\/\/teknei.com\/case-studies\/bpo-and-cultural-mediation-for-library-management\/"},"modified":"2026-03-12T14:41:05","modified_gmt":"2026-03-12T13:41:05","slug":"bpo-and-cultural-mediation-for-library-management","status":"publish","type":"neuros_case_study","link":"https:\/\/teknei.com\/en\/case-studies\/bpo-and-cultural-mediation-for-library-management\/","title":{"rendered":"BPO and cultural mediation for library management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"51100\" class=\"elementor elementor-51100 elementor-50609\" data-elementor-post-type=\"neuros_case_study\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2938de7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2938de7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cf48dd\" data-id=\"1cf48dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-862783e elementor-widget elementor-widget-neuros_heading\" data-id=\"862783e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Digital and cultural transformation to modernize library management<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d556a7c elementor-widget elementor-widget-neuros_heading\" data-id=\"d556a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Challenge<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85eaeb2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"85eaeb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A city council required <strong>comprehensive and professional management<\/strong> of its network of <strong>23 municipal libraries<\/strong>, with the aim of transforming these spaces into <strong>dynamic centers for learning and citizen participation<\/strong>.<\/p><p>The main challenges included:<\/p><ul><li>Complex operational coordination of an extensive network with different population profiles in each area<\/li><li>Professionalization of library services with comprehensive management of specialized human resources<\/li><li>Proactive cultural mediation tailored to the socioeconomic characteristics of each neighborhood<\/li><li>Advanced digitization with a presence on social media, blogs, and digital platforms<\/li><li>Technological integration with systems such as AbsysNet<\/li><li>Specialized cataloging management with dedicated technical teams<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e69e557 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e69e557\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f28d37c\" data-id=\"f28d37c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a26f423 elementor-widget elementor-widget-neuros_heading\" data-id=\"a26f423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Solution<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c4c5da elementor-widget elementor-widget-text-editor\" data-id=\"8c4c5da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A comprehensive <strong>BPO model specializing in library services<\/strong> was implemented, combining complete outsourcing of operations with a focus on cultural mediation.<\/p><p>The service includes:<\/p><ul><li><strong>Comprehensive HR management<\/strong>: Recruitment, ongoing training, induction program, and substitution system with availability clauses to ensure service continuity.<\/li><li><strong>Specialized library mediation:<\/strong> Services tailored to each area according to demographic characteristics, with teams of technicians and assistants specialized in different user profiles.<\/li><li><strong>Comprehensive management of the document collection<\/strong>: selection of collections, cataloging, management of physical and digital collections.<\/li><li><strong>Comprehensive digital presence:<\/strong> Social media management, blogs for different libraries, and content strategy with specific KPIs.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd4d8c5 elementor-blockquote--skin-clean elementor-widget elementor-widget-blockquote\" data-id=\"bd4d8c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe comprehensively manage 23 municipal libraries through a BPO model specializing in library services, where cultural mediation and qualified personnel management transform libraries into spaces for social innovation, digital inclusion, and active citizen participation.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1588260 elementor-widget elementor-widget-neuros_heading\" data-id=\"1588260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h2 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Keys to success<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89673c9 elementor-widget elementor-widget-text-editor\" data-id=\"89673c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Territorial adaptation<\/strong> with personalized services according to the characteristics of each area<\/li><li><strong>Professionalization of the team<\/strong> with a minimum of 20 hours of training per person per year<\/li><li><strong>Innovation in cultural mediation<\/strong> with participatory programs and digital literacy<\/li><li><strong>Continuous assessment<\/strong> through quarterly and annual reports with quantitative and qualitative indicators<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-32ba371 e-con-full e-flex e-con e-parent\" data-id=\"32ba371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2c74389 e-con-full e-flex e-con e-child\" data-id=\"2c74389\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c779e5c elementor-widget elementor-widget-neuros_heading\" data-id=\"c779e5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"neuros-heading-widget\"><h3 class=\"neuros-heading\"><span class=\"neuros-heading-content has_gradient_color_text\">Related success stories<\/span><\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5500057 elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"5500057\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:45675,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-45675\">.elementor-45675 .elementor-element.elementor-element-13214511{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:10px 10px;--row-gap:10px;--column-gap:10px;--flex-wrap:wrap;--border-radius:30px 30px 30px 30px;--padding-top:8%;--padding-bottom:8%;--padding-left:8%;--padding-right:8%;}.elementor-45675 .elementor-element.elementor-element-13214511:not(.elementor-motion-effects-element-type-background), .elementor-45675 .elementor-element.elementor-element-13214511 > .elementor-motion-effects-container > 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.elementor-heading-title{font-size:18px;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48266 post-48266 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-public-administration neuros_case_study_category-strategic-business-consulting neuros_case_study_tag-corporate-development\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/unification-and-automation-of-operational-monitoring\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/cronograma_C.jpg\" class=\"attachment-full size-full wp-image-44396\" alt=\"Planificaci\u00f3n hojas de Ruta Estrat\u00e9gica\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/cronograma_C.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/cronograma_C-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/cronograma_C-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/cronograma_C-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48248 post-48248 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-public-administration neuros_case_study_category-strategic-business-consulting neuros_case_study_tag-corporate-development\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/strategic-roadmap-planning\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1636\" height=\"921\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/Planificacion-de-hojas-de-ruta-estrategicas.jpg\" class=\"attachment-full size-full wp-image-45441\" alt=\"Planificaci\u00f3n de hojas de ruta estrat\u00e9gicas\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/Planificacion-de-hojas-de-ruta-estrategicas.jpg 1636w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/Planificacion-de-hojas-de-ruta-estrategicas-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/Planificacion-de-hojas-de-ruta-estrategicas-1024x576.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/Planificacion-de-hojas-de-ruta-estrategicas-768x432.jpg 768w\" sizes=\"(max-width: 1636px) 100vw, 1636px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/strategic-roadmap-planning\/\">Strategic roadmap planning<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48234 post-48234 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-public-administration neuros_case_study_category-strategic-business-consulting neuros_case_study_tag-business-strategy neuros_case_study_tag-corporate-development\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/strategic-drive-for-local-digitalization\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/ciudades-inteligentes.jpg\" class=\"attachment-full size-full wp-image-44501\" alt=\"Impulso estrat\u00e9gico para la digitalizaci\u00f3n loca\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/ciudades-inteligentes.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/ciudades-inteligentes-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/ciudades-inteligentes-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/ciudades-inteligentes-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/strategic-drive-for-local-digitalization\/\">Strategic drive for local digitalization<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48172 post-48172 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-public-administration neuros_case_study_category-strategic-business-consulting neuros_case_study_tag-business-strategy neuros_case_study_tag-corporate-development\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/design-and-implementation-of-a-virtual-office\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/OFICINA-VIRTUAL-_C.jpg\" class=\"attachment-full size-full wp-image-44376\" alt=\"\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/OFICINA-VIRTUAL-_C.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/OFICINA-VIRTUAL-_C-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/OFICINA-VIRTUAL-_C-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/OFICINA-VIRTUAL-_C-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/design-and-implementation-of-a-virtual-office\/\">Design and implementation of a virtual office<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48169 post-48169 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-data-strategy neuros_case_study_category-public-administration neuros_case_study_tag-data-governance-en\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/consulting-to-optimize-the-management-and-use-of-the-data\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-data-analisis_C.jpg\" class=\"attachment-full size-full wp-image-44384\" alt=\"\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-data-analisis_C.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-data-analisis_C-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-data-analisis_C-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-data-analisis_C-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/consulting-to-optimize-the-management-and-use-of-the-data\/\">Consulting to optimize the management and use of the data<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"45675\" class=\"elementor elementor-45675 swiper-slide e-loop-item e-loop-item-48163 post-48163 neuros_case_study type-neuros_case_study status-publish has-post-thumbnail hentry neuros_case_study_category-data-strategy neuros_case_study_category-public-administration neuros_case_study_tag-data-governance-en\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-13214511 e-con-full e-flex e-con e-parent\" data-id=\"13214511\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d211de5 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d211de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/teknei.com\/en\/case-studies\/implementation-of-the-municipal-data-office-through-a-comprehensive-data-governance-strategy\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-oficina-datos_C.jpg\" class=\"attachment-full size-full wp-image-44392\" alt=\"Implantaci\u00f3n oficina del dato\" srcset=\"https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-oficina-datos_C.jpg 2000w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-oficina-datos_C-300x169.jpg 300w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-oficina-datos_C-1024x577.jpg 1024w, https:\/\/teknei.com\/wp-content\/uploads\/2025\/06\/2-oficina-datos_C-768x432.jpg 768w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7917f591 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7917f591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/teknei.com\/en\/case-studies\/implementation-of-the-municipal-data-office-through-a-comprehensive-data-governance-strategy\/\">Implementation of the Municipal Data Office through a comprehensive Data Governance strategy.<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A city council required comprehensive and professional management of its network of 23 municipal libraries, with the aim of transforming these spaces into dynamic centers for learning and citizen participation. The main challenges included: Complex operational coordination of an extensive network&#8230;<\/p>\n","protected":false},"author":21,"featured_media":51320,"template":"","neuros_case_study_category":[305,290],"neuros_case_study_tag":[306,293],"class_list":["post-51100","neuros_case_study","type-neuros_case_study","status-publish","has-post-thumbnail","hentry","neuros_case_study_category-public-administration","neuros_case_study_category-strategic-business-consulting","neuros_case_study_tag-business-strategy","neuros_case_study_tag-corporate-development"],"acf":[],"_links":{"self":[{"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study\/51100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study"}],"about":[{"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/types\/neuros_case_study"}],"author":[{"embeddable":true,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/users\/21"}],"version-history":[{"count":1,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study\/51100\/revisions"}],"predecessor-version":[{"id":51101,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study\/51100\/revisions\/51101"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/media\/51320"}],"wp:attachment":[{"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/media?parent=51100"}],"wp:term":[{"taxonomy":"neuros_case_study_category","embeddable":true,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study_category?post=51100"},{"taxonomy":"neuros_case_study_tag","embeddable":true,"href":"https:\/\/teknei.com\/en\/wp-json\/wp\/v2\/neuros_case_study_tag?post=51100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}