SAT Control
ProductsHelpdesk management software
SAT Control is a cloud-based solution that helps you digitize and centralize all your technical support operations — from report management and invoicing to technician tracking and material control. It’s built to boost efficiency and deliver a smooth, intuitive experience on any device.
Features
Multidevice and offline
Access from web, mobile or tablet, even without internet connection.
Flexible configuration
Adaptable to the operational particularities of each organization.
Integration via API
Seamless connection with ERPs, CRMs and other corporate systems.
Real-time control and monitoring
Geolocalized management of resources, routes, incidents and tasks.
Automated invoicing
Registration of all services rendered and automatic generation of invoices.
Benefits
- Operational efficiency: Digitizes manual processes and reduces management time.
- Total visibility: Monitor the status of each task or technician in real time.
- Error reduction: Automates data collection and avoids duplication.
- Better customer service: Faster, more accurate responses with full traceability.
- Agile adoption: Intuitive interface and minimal training required for its use.