A company dedicated to the social and labor inclusion of people with disabilities needed to adopt digital tools (Microsoft 365) as part of a new way of working. The challenge was not only technological: it required generating a solid digital culture, changing habits, and fostering a dynamic of collaboration, autonomy and continuous learning among the teams.
We apply a people-centered approach based on Lean Change Management, structured in three stages:
- Collaborative diagnosis: initial workshop to understand the existing culture and processes, accompanied by a status report and prioritized actions.
- Experimentation and learning: retrospective meetings, co-creation sessions, delivery of recommendations and memory of interactions.
- Management and closure of the change: consolidation of learning, final meetings and delivery of the closing report.
Throughout the process, we worked with agile methodology, empathetic approach and intensive use of Microsoft 365 tools, aimed at facilitating change and generating visible benefits in the short term.
We drive digital culture in a social organization through Lean Change Management, achieving a real adoption of Microsoft 365 and a people-centered organizational change.
- Empathetic and people-centered accompaniment.
- Practical and strategic use of Microsoft 365.
- Application of Lean Change Management to adapt organizational dynamics.
- Iterative cycles of testing, learning and improvement.
- Visible impact on the adoption of new tools and methodologies.
