A city council required comprehensive and professional management of its network of 23 municipal libraries, with the aim of transforming these spaces into dynamic centers for learning and citizen participation. The main challenges included: Complex operational coordination of an extensive network
Action plan to combat digital crime
A government agency needed to adapt its cybercrime operations to a new strategic framework. To do so, it required a structured and realistic action plan that would identify emerging cybercrime challenges, define clear objectives and chart a path towards more effective
Development of a business plan for the digital capitals sector.
A technology company in the financial sector needed to launch a new digital capital market based in Bizkaia. To do so with guarantees, it needed to define its strategic positioning, know the regulatory environment and build a solid Business Plan, aligned
Design and implementation of a virtual office
A public employment service needed to transform its service model from a traditional face-to-face system to an accessible, comprehensive and user-centered digital environment. The challenge involved not only technology, but also organizational change, adoption management and support for citizens and companies
Strategic drive for local digitalization
A local public administration faced the challenge of defining a new digital transformation agenda to effectively incorporate the most advanced technologies into the daily functioning of its city. The process required not only planning, but also collective reflection with a strategic