Emphasis

Description

EMPHASIS drives back-office evolution through hyperautomation-based solutions, integrating Artificial Intelligence and Robotic Process Automation (RPA) technologies. The goal is to transform unstructured data from documents and oral communications into useful, structured information for decision-making.

Objective

To research and develop hyperautomation technologies that enable the extraction and structuring of information from documents and calls, optimizing back-office processes and enabling advanced digital transformation.

Actions

• Integration of RPA with AI to automate complex processes.
• Natural language processing to structure content from documents without templates (invoices, licenses, etc.).
• Automated analysis of phone calls using speech technologies.
• Conversion of unstructured content into actionable data.
• Optimization of decision-making and improvement of productivity in back-office operations.