IT ServicesCustomer communications management
The way you communicate with your customers defines their experience with your brand. At Teknei we help you transform that experience with Customer Communications Management(CCM) solutions that allow you to create, manage and deliver personalized, multichannel and real-time documentation and messages. In addition, we have complementary solutions such as COMFYE, which can be integrated to further enrich the communication experience, providing agility, personalization and control in omnichannel environments.
Do you have legacy applications that slow down your growth? At Teknei we modernize them to make them faster, safer and easier to maintain, without the need to rebuild them from scratch.
- Automate communications in digital and physical formats.
- Personalize messages dynamically, based on customer data and behavior.
- Deliver content through multiple channels: email, SMS, web, apps, print, etc.
- Ensure regulatory compliance and traceability at every point of contact.
- Improved customer experience with relevant and timely messaging.
- Increased operational efficiency through automation.
- Cost reduction in physical communications.
- Greater control and visibility over every interaction.
- Flexibility to adapt to campaigns, notifications or regulatory communications.
Whether for transactional notifications, marketing campaigns or legal communications, our CCM solutions ensure that every message arrivesat the right time, with the right content and through the customer’s preferred channel.
