A company in the retail sector identified significant inefficiencies in the management of its backoffice and the processing of incoming content. To maintain its competitiveness and scale its operations, it needed to define a technological automation solution that would optimize its processes without interrupting its daily activity.
From Teknei we proposed an automation solution based on the combination of RPA and AI, developing a clear and feasible roadmap for its implementation. The approach included:
- Analysis and evaluation of the implementation effort, reviewing all affected processes.
- General study of procedures and critical points of the backoffice.
- Development of an Action Plan, with specific technological recommendations, prioritization of automatable processes and phases for the orderly implementation of the solution.
This proposal served as the strategic and operational basis for initiating a digital transformation with a tangible impact on productivity, efficiency and control.
We designed a realistic and scalable roadmap with RPA and AI to transform the back office of a retail company, improving productivity, efficiency and operational control.
- Exhaustive analysis of all backoffice processes.
- Combined technological approach: RPA + Artificial Intelligence.
- Clear roadmap with phases, priorities and recommendations.
- Alignment with the client’s internal capabilities.
- Realistic and scalable vision of automation.
