A major financial institution needed to strengthen its identity verification processes to comply with strict national and European regulations on fraud prevention and money laundering. Its traditional internal procedures were slow, prone to errors, and struggled to ensure the traceability and security required by regulations such as:
- Directive (EU) 2015/849 (Fourth Anti-Money Laundering Directive).
- Law 10/2010 on the prevention of money laundering and terrorist financing (Spain).
We have developed a BPO service specializing in identity validation, which allows the process to be completely outsourced, ensuring efficiency, security, and regulatory compliance. The service focuses on handling sensitive documentation with the highest quality standards, supported by an expert team that ensures reliability and operational continuity.
The service includes:
- Verification of identity documents (ID card, passport, foreigner identification number, etc.), with the highest levels of quality and security.
- Control de calidad e integridad documental (detección de manipulaciones).
- Traceable and auditable record of each validation process.
- Guaranteed regulatory compliance, with adaptation to external audits.
- Outsourced service 100% operated by Teknei.
We implement a secure, traceable, and compliant outsourced identity validation service that protects sensitive data and ensures excellence in highly regulated industries.
- Enhanced security in the handling of sensitive data.
- Guaranteed compliance with European and Spanish regulations.
- Reduction of errors and costs thanks to outsourcing.
- Scalability and adaptability to different regulated sectors.
- Specialized team that accompanies the implementation, support and evolution of the service.
